How it works
Your first morning, step by step
Three minutes to walk in. Fifteen at your desk.
- 1
Fill in your badge
Type your name and clock in. That's the whole sign-up.
- 2
Walk in
Type whatever you would say or do. The people reply.
- 3
Meet the people
Coworkers ask what you did before and what you want to learn. Your answers come back in your write-up.
- 4
Pick a desk
Get a patient's treatment approved, or stop a live outage. No background needed for either.
- 5
Work with Kit, and check it
Kit is an AI that knows the job. It shows its sources and how sure it is. Once a morning it's confidently wrong. Open the source to catch it.
- 6
Talk to the person
The case is won by asking the patient something the file doesn't say. The AI won't ask. You will.
- 7
See what your choices did
The insurer rules on exactly what you sent: approved, denied or sent back.
- 8
Read your write-up
What you did, in your own words, and what to try next time.
On call: a shop's checkout is down
Kit is 92% sure you should restart. The fix is to find what changed this morning and roll it back. Your shift ends with an incident report and a checklist the team can keep.
